Your company connects
Your Microsoft 365 admin chooses the mailboxes and features your company allows. You do not need to work through technical settings.
Meet Vivi · first pilot in preparation
A calmer inbox.
A clearer workday.
Vivi is your personal email receptionist. Together, you choose which messages need attention and which can wait. Set things up to suit your work, then keep using the Outlook you know.
For business Microsoft 365 mailboxes · Personal and shared
Outlook•••
InboxYour attention, in the right place
EL
Elise · customer questionCan you confirm the schedule today?
AttentionST
Studio · project updateFor your information: this week’s progress
LaterN
News from your fieldThe monthly newsletter
NewsFictional example · you stay in Outlook
“This one deserves your attention.”
✓ Vivi suggests. You decide.
The Outlook you knowNo technical setup for employeesPersonal, with company controls
FROM BUSY TO CLEAR
An email receptionist that fits your work.
Your admin connects the company. Vivi helps you make the choices. You see the results right in Outlook.
You get to know Vivi
Share what matters in your work. Use clear examples to choose what needs attention, what can wait and when you would like a reminder.
You stay in control
Review the proposal and try your settings in Preview mode first. You confirm what can change. Use the portal to adjust preferences, pause processing or undo actions.
FOR EVERYONE IN YOUR TEAM
Different work. Different priorities.
Reception & administration
Keep customer questions, appointments and requests in view. Give general updates a quieter place.
“I want to see customer questions straight away. General updates can wait.”Make it personal ↗
TRY A SMALL CHOICE
What would you do with this email?
Try a few choices with fictional messages. See how a proposal works without connecting a mailbox. This demo shows the experience; it does not measure AI quality.
FICTIONAL MESSAGE
N
News from your fieldnieuws@example.invalid
Your monthly update is here.
New developments, useful tips and an event. Interesting, but not urgent.
VIVI’S PROPOSALStays in Inbox
You prefer to keep this message in your regular overview. That works.
A sample choice. No real mail is processed.NO PLAN PUZZLE
One plan. A clear price per mailbox.
All core features are included. You pay for connected mailboxes. A shared mailbox counts once, even when several authorised colleagues use it.
Personal€12/month
For your own mail receptionist.
- All core features
- Guidance from Vivi
- 3,000 messages per month
Shared€24/month
For info@, reception or finance.
- One policy for the mailbox
- Multiple authorized colleagues
- 6,000 messages per month
What is included and how does the trial work?
- Prices exclude VAT. Admins and users with viewing access cost nothing extra.
- Try it for 14 days without a payment card, starting when your first connected mailbox begins processing. Up to 10 mailboxes during the trial.
- At the end of the trial, you choose whether to start a paid subscription.
- Each subscription month includes 3,000 new messages per personal mailbox and 6,000 per shared mailbox, pooled into one company allowance.
- You receive a notice when your allowance is nearly used. At the limit, new classification stops and new mail stays in Outlook. There are no automatic overage charges.
- Pausing your receptionist stops processing, not your subscription. Licences and cancellation are managed separately.
CLARITY STARTS WITH TRUST
Your mailbox. Clear agreements.
You confirm the choices
Vivi suggests settings and explains them. You confirm changes. Automatically moving mail also requires your organisation’s permission.
Access to selected mailboxes
Your Microsoft 365 admin chooses which mailboxes to connect. Employees can only access their own or explicitly assigned receptionist settings.
Clear about data
Message text is temporarily processed by the configured AI service for classification. The app stores settings and processing records, not email content. Your organisation receives information about the processing route and agreements.
Visibility and a clear exit
You can see which actions have been taken and pause your receptionist. Disconnecting leaves your messages and folders in Outlook. Retention periods for app data are set out when your company connects.
Good to know.
Do I need to change how I work in Outlook?
You keep reading and replying to mail in Outlook. The Univia portal is where you set up your receptionist, review actions and adjust preferences. Vivi guides you through it.
Do I need technical knowledge?
Not for your personal settings. You get short questions and clear examples. Your company does need a Microsoft 365 admin for the initial connection. They receive a separate setup wizard.
Can we use it for an info or finance mailbox?
The first version is designed for both personal and shared business Microsoft 365 mailboxes. A shared mailbox has one set of preferences, a designated owner and explicit access permissions.
What does Vivi change in my mailbox?
You begin in Preview mode, which makes no changes in Outlook. After you confirm, Univia can categorise messages and, if your company allows it, move them to selected folders. The app does not send or delete mail.
How does the free trial work?
Your 14 days begin when the first connected mailbox starts processing. You can try up to 10 mailboxes without a payment card. Afterwards, you explicitly choose whether to start a paid subscription. Adding mailboxes does not extend the trial.
Can my company start now?
We are preparing the first pilot with 3–5 companies. You can register your interest through the sign-up route. The live Microsoft 365 connection, AI processing and quality measures will be checked during technical validation and the pilot. The demo uses fictional messages.
Meet your new receptionist.
For your work. Your way. In Outlook.